MCCC welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.
Customers who wish to provide feedback on the way MCCC provides goods, services or facilities to people with disabilities can provide feedback in the following way(s):
All feedback, including complaints, will be reviewed and, if required, investigated by our Board of Directors. Individuals can normally expect to hear back within 30 days.
MCCC will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.